Terms of service

Overview

Welcome to Feminine Formula! Throughout these terms, "we", "us" and "our" refer to Feminine Formula. Feminine Formula runs this store and website, together with all related information, content, features, tools, products and services, in order to offer you, the customer, a curated shopping experience (the "Services"). Feminine Formula is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, along with any policies referred to in them (these "Terms of Service" or "Terms"), set out your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not accept these Terms of Service or the Privacy Policy, you should not access or use our Services.

Section 1 – Access and Account

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence, and that you have given us your consent to let any of your minor dependents use the Services on devices you own, purchase or manage.

To use the Services, including browsing our online stores or buying any of the products or services we offer, you may be asked to provide certain information, such as your email address and your billing, payment and shipping details. You represent and warrant that all the information you provide in our stores is accurate, current and complete, and that you have every right necessary to provide it.

You alone are responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

Section 2 – Our Products

We have done our best to represent our products and services accurately in our online stores. Please note, however, that colors or the appearance of products may look different on your screen depending on the device you use to access the store and on your device's settings and configuration.

We do not warrant that the appearance or quality of any products or services you buy will meet your expectations or match exactly what is shown or rendered in our online stores.

All product descriptions may change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any product we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 – Orders

Placing an order means you are making an offer to purchase. Feminine Formula reserves the right to accept or refuse your order for any reason, at its discretion. Your order is only accepted once Feminine Formula confirms it, and we must receive and process your payment before your order can be accepted. Please check your order carefully before submitting it, since Feminine Formula may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, change or cancel an order, we will try to let you know by contacting the email address, billing address and/or phone number provided when the order was placed.

Your purchases may be refunded in accordance with our Refund Policy and the Money-Back Guarantee Terms set out below.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed, as shown in your order confirmation email. Unless expressly stated otherwise, the prices displayed do not include taxes, shipping, handling, customs or import charges.

Prices displayed in our online stores may differ from those offered in physical stores or in online or other stores run by third parties. From time to time we may run promotions on the Services that affect pricing and are governed by their own terms and conditions, separate from these Terms. If the terms of a promotion conflict with these Terms, the promotion terms prevail.

You agree to provide current, complete and accurate purchase, payment and account information for every purchase made in our stores. You agree to update your account and other information promptly, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and reach you when needed.

You represent and warrant that (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) the charges you incur will be honored by your credit card company; and (iv) you will pay the charges you incur at the posted prices, including shipping and handling charges and any applicable taxes.

Section 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events beyond our control. Once we hand products over to the carrier, title and risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, as well as their design, selection and arrangement, are owned by Feminine Formula, its affiliates or its licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material available on the Services. Except as expressly set out in these Terms, nothing here grants you, or should be interpreted as granting you, a license or any other right under any patent, trademark, copyright or other intellectual property of Feminine Formula, Shopify or any third party. Unauthorized use of the Services may breach federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Feminine Formula.

Feminine Formula's names, logos, product and service names, designs and slogans are trademarks of Feminine Formula or its affiliates or licensors. You may not use these trademarks without Feminine Formula's prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.

Section 7 – Optional Tools

As part of the Services, you may be given access to customer tools provided by third parties, which we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to these tools "as is" and "as available", without warranties, representations or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms under which the relevant third-party provider(s) offer them.

We may also offer new features through the Services in the future (including new tools and resources). Any such new features will also be considered part of the Services and will be subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may include materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damage related to your access to third-party websites, or to your purchase or use of any products, services, resources or content on those websites. Please review the third party's policies and practices carefully and make sure you understand them before entering into any transaction. Any complaints, claims, concerns or questions about third-party products and services should be addressed to the third party.

Section 9 – Relationship with Shopify

Feminine Formula is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Feminine Formula. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Feminine Formula, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Feminine Formula.

Section 10 – Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy, which you can read here, and certain personal information may also be subject to Shopify's Privacy Policy, which you can read here. By using the Services, you confirm that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one you live in, in order to provide services to you. Please see our Privacy Policy for more details on how we, Shopify and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, email or otherwise send us any ideas, suggestions, feedback, reviews, proposals, plans or other content (together, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any medium and for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services, and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own, or hold all necessary rights to, all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We are not, and will not be, under any obligation (1) to keep your Feedback confidential; (2) to pay any compensation for your Feedback; or (3) to respond to your Feedback.

We may, but are not required to, monitor, edit or remove any Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property or these Terms of Service.

You agree that your Feedback will not infringe any third-party right, including copyright, trademark, privacy, personality or any other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or by any third party.

Section 12 – Errors, Inaccuracies and Omissions

From time to time, information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

Section 13 – Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to breach any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to send, or arrange the sending of, any advertising or promotional material, including "junk mail", "chain letters", "spam" or any similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm Feminine Formula, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl or scrape; or (e) interfere with or circumvent the security features of the Services or of any related website, other websites or the Internet. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine that you have breached any part of these Terms.

Section 14 – Termination

We may terminate this agreement or your access to the Services (or any part of them) at our sole discretion, at any time and without notice, and you will remain liable for all amounts owed up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are meant to survive termination.

Section 15 – Disclaimer of Warranties

The information presented on or through the Services is provided for general information purposes only. We do not warrant the accuracy, completeness or usefulness of this information, and any reliance you place on it is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or by any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY FEMININE FORMULA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 16 – Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FEMININE FORMULA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR OF ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Section 17 – Indemnification

You agree to indemnify, defend and hold harmless Feminine Formula, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party because of or arising out of (1) your breach of these Terms of Service or of the documents they incorporate by reference; (2) your violation of any law or of the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, although a failure to notify you promptly will not relieve you of your obligations unless you are materially prejudiced by it. We may control the defense and settlement of such a claim at your expense, including the choice of counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (which you will not unreasonably withhold). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 18 – Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable part will be considered severed from these Terms of Service; such a finding will not affect the validity and enforceability of the remaining provisions.

Section 19 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules we post on this site or in relation to the Services, form the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any earlier versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

Section 20 – Assignment

You may not delegate, transfer or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations under them without your consent and without notifying you.

Section 21 – Governing Law

These Terms of Service, and any separate agreements under which we provide Services to you, are governed by and interpreted in accordance with the federal and state or territorial courts of the jurisdiction in which Feminine Formula is headquartered. You and Feminine Formula consent to the venue and personal jurisdiction of those courts.

Section 22 – Headings

The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 23 – Changes to the Terms of Service

You can review the latest version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these Terms as required by applicable law, and those changes will take effect on the date stated in the notice. By continuing to access or use the Services after any changes to these Terms of Service are posted, you accept those changes.

Section 24 – Contact Information

Questions about the Terms of Service should be sent to email@test.it.

Our contact details are:
Feminine Formula
email@test.it
Via Test 1, 00000 Test City, Italy

SMS/MMS Mobile Message Marketing Program Terms and Conditions

We offer a mobile messaging program (the "Program"), which you agree to use and take part in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (together, the "Agreement"). By opting in to or taking part in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. This Agreement applies to the Program only and is not meant to modify any other Terms and Conditions or Privacy Policy that may govern the relationship between you and us in other contexts.

The Program allows users to receive SMS/MMS mobile messages by actively opting in, for example through online or in-app enrollment forms. Whatever opt-in method you used to join the Program, you agree that this Agreement applies to your participation. By taking part in the Program, you agree to receive automated or prerecorded marketing messages at the phone number linked to your opt-in, and you understand that your consent is not required to make any purchase from us. Although you consent to receive messages sent using an autodialer, this should not be read to suggest or imply that any or all of our mobile messages are sent using an automatic telephone dialing system ("ATDS" or "autodialer").

If you no longer wish to take part in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from us to opt out of the Program. You may receive one additional message confirming your opt-out. You understand and agree that the option above is the only reasonable method of opting out. You also understand and agree that trying to opt out by texting other words, or by verbally asking a member of our team to remove you from our list, is not considered a reasonable means of opting out.

You acknowledge that message frequency varies and that consent is not a condition of purchase. The Program involves recurring mobile messages, and additional messages may be sent from time to time based on your interactions with us.

To take part, you must have your own wireless device capable of two-way messaging, use a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all mobile phone providers offer the service required to participate. Please check your phone's capabilities for specific text messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you are between thirteen (13) and eighteen (18) years of age, you must have the permission of your parent or legal guardian to use or engage with the platform. By using or engaging with the platform, you acknowledge and agree that you are not under thirteen (13) years of age, that you are between thirteen (13) and eighteen (18) and have your parent's or legal guardian's permission, or that you are of legal age in your jurisdiction. You also acknowledge and agree that the applicable law of your jurisdiction allows you to use and/or engage with the platform.

You warrant and represent that you have all the rights, power and authority needed to agree to these Terms and perform your obligations under them, and that nothing in this Agreement or in the performance of those obligations will put you in breach of any other contract or obligation. If either party fails to exercise any right under this Agreement, this will not be considered a waiver of any further rights. If any provision of this Agreement is found to be unenforceable or invalid, it will be limited or removed to the minimum extent necessary, so that the rest of the Agreement remains in full force and effect and enforceable. Any new features, changes, updates or improvements to the Program will be subject to this Agreement unless expressly stated otherwise in writing. We reserve the right to change this Agreement from time to time, and any updates will be communicated to you. You acknowledge that it is your responsibility to review this Agreement periodically and to stay aware of any changes. By continuing to take part in the Program after any such changes, you accept the Agreement as modified.

If you have any questions, feel free to contact us for more information about the Program.

Money-Back Guarantee Terms

At Feminine Formula, we stand behind the quality of our teachings and resources. That's why every purchase comes with a 30-Day Money-Back Guarantee.

By making a purchase, you agree to the following terms:

Eligibility

  • You can request a full refund within 30 calendar days from the date of purchase.
  • The guarantee covers every product: single eBooks, bundles (including the Complete Formula) and discounted offers.
  • You don't need to send proof or explain why.

Exclusions

  • Each product can be refunded only once: if you buy the same product again after a refund, the new purchase is not eligible.
  • Given the digital nature of our products, once a refund is issued, your access to the product and to any related bonuses will be revoked.

Process

  • To request a refund, contact us at email@test.it or through our contact page within 30 days of your purchase, and include your order number.
  • Refunds are credited to your original payment method within 5–10 business days.

Our Commitment

This guarantee is meant to give you confidence in your purchase and the chance to put the strategies into practice risk-free. If our products aren't right for you, just let us know within 30 days and we will keep our promise.